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Proposed surface cannot be found when trying to label cross sections or run earthwork

I am trying to label cross sections and run earthwork in SS4 and neither are working properly for me.  In both cases I create the cross sections and when I change to the correct model and try to run the labeler or the end area volumes it will show the existing ground surface but not show the proposed surface in the dialog boxes.  I tried everything I could think of and ended up having to copy/paste labels and measure off the gridlines to label my cross sections and now am I going to have to measure the end areas and calculate by hand???  What am I doing wrong?

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