What version of PowerCivil for North America are you using? When you state it isn't working, what is happening when you click on the command? Is it giving you any sort of error or just not bringing up the command, etc?
I went back into regular InRoads SS2 version 08.11.07.615 and tested the process. I can open the command and browse to different template libraries, etc. and the command runs fine. I did not test in PCNA as I don't have that exact product and version, but don't know of a defect in PCNA.
I went back into regular InRoads SS2 version 08.11.07.615 and tested the process. I can open the command and browse to different template libraries, etc. and the command runs fine. I did not test in PCNA as I don't have that exact product and version, but don't know of a defect in PCNA.